Connect, read-only
Link your QuickBooks Payments account through Intuit's official OAuth. We get permission to see deposit statuses — never to move money, never your password.
For businesses on QuickBooks Payments
Your money is frozen.
You should not find out from a bounced payroll.
QuickBooks Payments can hold your card deposits for risk review — for days, sometimes far longer — and the notice often lands in spam, or never lands at all. Hold Alert watches your deposits and calls the alarm within minutes, then hands you a guided appeal that gets the money moving again.
The cold open
A hold doesn't announce itself. It just goes quiet.
You ran the card. The customer got the receipt. Then the deposit simply never lands — and the only clue is a status buried three screens deep in your merchant account.
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FACT 01
Holds can legally run up to 270 days
Intuit's merchant agreement lets its risk team hold funds while it reviews "unusual activity" — a big invoice, a new customer, a refund spike, or simply growing faster than your processing history predicts.
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FACT 02
The notice goes to spam — or nowhere
The review email comes from an address most filters distrust, often to whichever inbox set up the account years ago. Owners routinely discover a hold five to ten days late, when rent or payroll bounces.
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FACT 03
The clock only starts when you respond
Risk review doesn't progress until you submit the documents they want — in the format they want. Every day you don't know about the hold is a day added to the freeze. Speed is the whole game.
The fire alarm for your deposits
Three moves between you and your money.
Hold Alert is deliberately small. It does one terrifyingly important job, fast.
Get the alarm, instantly
We check every pending deposit on a continuous loop. The moment one flips to held, reviewed, or delayed, you get a text, an email, and a push — naming the invoice and the exact dollars frozen.
Run the guided appeal
We turn Intuit's vague request into a checklist: which bank statement pages, which invoices, what the cover letter should say, and where to upload it — so your response lands complete on the first try.
The math of a freeze
Every silent day is a day your money stays on ice.
Risk reviews stall until you respond. Discovery time isn't a detail — it's the single biggest lever on how long your cash is frozen.
< 5 min
From hold to alarm
270 days
Max hold under Intuit's terms
1st try
Appeals built to pass review once
Inside the appeal kit
An answer the risk team can say yes to.
Most holds drag because the first response is incomplete — a screenshot instead of a statement, an invoice without proof of delivery. Hold Alert assembles the file Intuit's reviewers actually approve:
- Document checklist for your hold type — large-transaction review, chargeback flag, or velocity flag each want different proof. We tell you which one you're in.
- A drafted cover letter in the plain, factual tone reviewers move fastest on — your business, the transaction, the customer relationship, the paper trail.
- Submission tracking and escalation timing — when to follow up, when to call, and the exact phrasing that gets a case re-queued instead of re-buried.
- A bridge plan for the gap — which deposits are still safe, what's frozen, and a one-page cash picture you can take to your bank if the review runs long.
Straight answers
Questions owners ask us first.
Is Hold Alert affiliated with Intuit or QuickBooks?+
No. We're an independent watchdog built for merchants, not the processor. QuickBooks and QuickBooks Payments are trademarks of Intuit Inc. We connect through Intuit's official developer platform with your explicit authorization — and our incentives point only one way: getting your money released.
Do you need my QuickBooks password or access to my money?+
Never. You authorize a read-only connection through Intuit's standard OAuth flow — the same way your accountant's apps connect. We can see deposit and payout statuses; we cannot initiate, move, refund, or touch a single dollar. You can revoke access in one click from your Intuit account.
Can you actually prevent a hold from happening?+
No tool honestly can — risk reviews are the processor's call. What we control is the two things that determine how much a hold hurts: how fast you know and how good your response is. A complete appeal submitted on day zero routinely turns a multi-week freeze into a couple of days.
How fast is "instant"?+
We poll your deposit statuses on a continuous loop, typically every few minutes. The practical promise: you hear about a hold the same hour it's placed — by SMS, email, and push — instead of the same week. The alert names the invoice, the amount, and your next step.
What does early access include, and what will it cost?+
Early access members get free monitoring during the beta, the guided appeal kit, and a hold survival checklist the day you sign up. At launch we expect simple flat pricing around the cost of one coffee run per month — a rounding error next to one frozen deposit. Early members lock the founding rate.
I'm under a hold right now. Can you help today?+
Join the list and reply to the welcome email with "ACTIVE HOLD" — active-hold merchants jump the queue. The survival checklist in that email covers the document set and escalation path you can start on immediately, before your monitor is even connected.
Early access · limited beta
Be the first to know.
Not the last.
Join the early-access list and get the hold survival checklist today — the exact documents and escalation script, free, whether or not you ever need us.